Privacy Policy

1. Who We Are

Personal Injury Claims Scotland ("we", "us", "our") operates the website personal-injury-claims-scotland.co.uk. We are the data controller responsible for your personal data. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: contact@personal-injury-claims-scotland.co.uk
Phone: 0800 123 4567
Post: Personal Injury Claims Scotland, Scotland, United Kingdom

2. What Data We Collect

We may collect the following types of personal data:

Identity Data: your full name
Contact Data: your email address, phone number, and postal address
Claim Data: details about your injury, accident circumstances, and any supporting information you provide
Technical Data: IP address, browser type and version, time zone, operating system, and device information
Usage Data: information about how you use our website, including pages visited and time spent
Cookie Data: data collected through cookies and similar technologies (see our Cookie Policy)

3. How We Collect Your Data

We collect personal data through:

Direct interactions: when you fill in our contact or claim assessment forms, call us, or correspond with us by email or phone
Automated technologies: as you navigate our website, we may automatically collect Technical Data and Usage Data using cookies and similar technologies
Third parties: we may receive data from analytics providers such as Google Analytics

4. How We Use Your Data

We use your personal data for the following purposes:

Purpose	Lawful Basis
To assess your potential personal injury claim	Your consent; Legitimate interest
To contact you about your enquiry	Your consent; Contract performance
To refer your case to a qualified solicitor	Your consent; Legitimate interest
To improve our website and services	Legitimate interest
To comply with legal obligations	Legal obligation

5. Special Category Data

When you provide details about your injury or medical condition, this constitutes special category data under UK GDPR. We process this data on the basis of your explicit consent, which you provide when submitting your claim details. You may withdraw this consent at any time by contacting us.

6. Who We Share Your Data With

We may share your personal data with:

Partner solicitors: qualified personal injury solicitors who may handle your claim (only with your consent)
Service providers: IT, hosting, and analytics providers who help us operate our website
Legal and regulatory authorities: where required by law or to protect our legal rights

We do not sell your personal data to third parties. We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for. For claim enquiries, we typically retain your data for up to 6 years after the conclusion of any claim, in line with the limitation period under Scottish law. For website analytics data, we retain this for up to 26 months.

8. Your Rights Under UK GDPR

Under UK data protection law, you have the right to:

Access: request a copy of your personal data
Rectification: request correction of inaccurate data
Erasure: request deletion of your data ("right to be forgotten")
Restriction: request we restrict processing of your data
Portability: request transfer of your data to another organisation
Objection: object to processing based on legitimate interest
Withdraw consent: where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us using the details in Section 1. We will respond within one month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. International Transfers

We primarily store and process your data within the United Kingdom. If any data is transferred outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the ICO.

10. Data Security

We have implemented appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These include encrypted connections (SSL/TLS), access controls, and regular security assessments.

11. Cookies

Our website uses cookies. For detailed information about the cookies we use and the purposes for which we use them, please see our Cookie Policy.

12. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Scottish Highlands landscape representing personal injury claims support across Scotland

Personal Injury Claims in Scotland

Our experienced personal injury lawyer team handles all types of car accident claims, whiplash injuries, motorcycle accidents, cyclist accidents, pedestrian accidents, hit and run claims, and uninsured driver claims across Scotland on a no win no fee basis.

What to Do After a Car Accident in Scotland

Been in a car accident in Scotland? Follow these steps to protect your health, your rights, and your compensation claim.

Step 1: Check for Injuries and Call 999

Your safety comes first. Check yourself and passengers for injuries. Call 999 immediately if anyone is hurt. Whiplash, soft tissue injuries, and concussion may not appear for 24–72 hours.

Step 2: Exchange Details

You are legally required to stop and exchange details: full name, address, phone number, vehicle registration, and insurance details.

Step 3: Gather Evidence at the Scene

Photograph vehicle damage, road layout, traffic signs, weather conditions, and skid marks. Save dashcam footage immediately. Collect witness names and phone numbers.

Step 4: Report the Accident

Report to Police Scotland if anyone is injured, the other driver fails to stop, or you suspect drink-driving. Report within 24 hours.

Step 5: See a Doctor

See your GP or A&E even if you feel fine. Whiplash, back pain, and psychological injuries like anxiety and PTSD often have delayed onset. A medical record strengthens your claim.

Step 6: Notify Your Insurer

Most policies require you to report any accident promptly. Stick to the facts, do not admit fault, and do not accept a quick settlement without legal advice.

Step 7: Contact a Solicitor

Get free, no-obligation advice from a Scottish personal injury solicitor. A good solicitor works on a no win no fee basis.

Scotland-Specific Considerations

Scotland has a 3-year time limit for personal injury claims (vs 2 years in England). There is no whiplash tariff cap in Scotland. Cases are heard in Scottish courts under Scots law. Under contributory negligence, your compensation is reduced proportionally rather than eliminated.

How Does a Personal Injury Claim Work?

Step 1: Free consultation — tell us about your accident. Step 2: We handle everything — evidence, medical reports, negotiations. Step 3: You receive your personal injury compensation.

Types of Accident Claims We Handle

We handle car accident claims, whiplash claims, motorcycle accidents, cyclist accidents, pedestrian accidents, hit and run claims, bus and taxi accidents, rear-end collisions, roundabout accidents, motorway accidents, and van/HGV accidents across Scotland.

Accident Claims Across Scotland

Our personal injury solicitors help people make accident claims in Glasgow, Edinburgh, Aberdeen, Dundee, Inverness, Stirling, Perth, Paisley, Livingston, Falkirk, Hamilton, and the Scottish Highlands.

Frequently Asked Questions

How long do I have to make a personal injury claim in Scotland?

You generally have three years from the date of the accident to start a personal injury claim in Scotland.

What does No Win No Fee mean?

No Win No Fee means you don't pay any legal fees unless your claim is successful. If we don't win, you owe nothing.

How much compensation could I receive?

Compensation depends on the type and severity of your injury, plus financial losses like lost wages or medical expenses.

Do I have to report a car accident to the police in Scotland?

You must report to Police Scotland if anyone is injured, if the other driver fails to stop, or if you cannot exchange details at the scene.

Can I still claim if the accident was partly my fault?

Yes. Under contributory negligence rules in Scotland, your compensation may be reduced by the percentage you were at fault, but you can still claim.

Should I see a doctor even if I feel fine after an accident?

Absolutely. Whiplash, soft tissue injuries, and concussion may not produce symptoms for hours or days. A prompt medical record strengthens your claim.